Challenge
The client faced significant variability in leadership effectiveness and inconsistent team performance across major business units. These gaps were undermining execution, ownership, and accountability, impacting both project delivery and cultural cohesion. Specifically: variable operational performance and execution discipline across operating companies (Great Performance); limited collaboration and learning transfer between business units and functions (Great Learning); and inconsistent engagement levels and leadership climate within teams (Great Workplace).
Approach
Alteva partnered with the client to co-design the Accountable Leadership Program, a vertically structured initiative targeting mindset, behaviour, and system-wide leadership language. The program combined the LGP360 assessment, self-paced digital learning, structured 1:1 coaching, and team workshops. It focused on embedding One Big Practices, developing values-driven leadership, and enabling high-trust team conditions.
Solution
Over 150 senior leaders across the group completed Alteva's six-module Leadership Growth Accelerator program. The program delivered vertical leadership maturity, stronger peer alignment, and clear behavioural shifts at scale. Supported by the Triple Goal Growth Platform, it provided practical tools and rhythms that embedded real-time change across teams and business units. The program was piloted, iterated, and scaled across business units based on measurable shifts in performance, accountability, and safety culture.
Why it worked
The program delivered measurable results because it aligned personal leadership growth with business performance needs. It integrated vertical development theory with high-impact coaching tools and embedded learning into real work. Leaders weren't just taught new ideas, they practiced new behaviours, received regular feedback, and built a shared language of accountability across the group.
Outcomes
- · Leadership maturity is measurable: the LGP360 revealed a clear correlation between stronger leadership growth and stronger business outcomes.
