Challenge
As Novigi prepared for rapid growth, the founders recognised the need to define and intentionally shape the culture that would support their ambition. With around 100 employees, they wanted to embed the right leadership habits and values before scaling further. The challenge was to align the team, define the cultural standard, and build leadership capacity across the business, all in a high-growth environment. Emerging silos and inconsistent leadership behaviours threatened to weaken trust and performance. New hires needed a clearer sense of "how we lead here." Without intervention, cultural clarity would not scale.
Approach
Alteva worked with the founders, executive team, and wider organisation to co-design Novigi's target culture. This included capturing insights and aspirations from employees across all levels of the business. The engagement involved designing and facilitating five company-wide programs, each tailored to reinforce the emerging cultural blueprint.
Solution
More than 60 leaders completed an Alteva leadership development program, beginning with the executive team and cascading through all business units. The program focused on building leadership identity, shared language, and cultural ownership. As a result, Novigi achieved immediate cultural clarity and strong internal alignment.
Why it worked
The success of the Novigi engagement was driven by deep organisational involvement and strong leadership sponsorship. All employees, across both Australia and Sri Lanka, were engaged in shaping the target culture. Two-thirds of the entire workforce undertook an Alteva leadership development program, helping to create a deliberately developmental culture. Leaders at every level modelled the change, ensuring alignment, ownership, and sustained momentum throughout rapid growth.
Outcomes
- · Recognised as a Great Place to Work immediately following the program, and maintained ever since.
- · Consistently named in the AFR Fast 100 for the past three years.
- · Sustained high levels of employee engagement and cultural coherence amid rapid business expansion.
